About Trusaic

Trusaic is a software company that refines disparate data from all sources, structured and unstructured. We combine expertise in data, expertise in regulations and analytics, and expertise in software to deliver regulatory compliance and actionable intelligence.

Since 2014, Trusaic has grown 700% in revenue with a World-Class Net Promoter Score (NPS) of 75. We've earned this world-class status through being customer-obsessed and meticulous by nature. We're all in with you, and there with solutions you can trust when it matters most. 

Trusaic is a regulatory compliance software company focused on creating better work environments, for everyone. We are looking Client Services Associate to work with our clients and business partners. The ideal candidate should have 3-5 years client service experience and be able to deep consultative guidance. They will be responsible for developing, managing, and safeguarding client information.

To be successful in this role you must be able to develop and maintain client relationships. Assist the management team with oversight of the Client Services Associate team. Lead implementation projects and consultative meetings with key client stakeholders. Effectively transmit and communicate business intelligence reports. Assist in the formulation and implementation of risk mitigation and management strategies. Facilitate and coordinate the extraction, transmission, receipt, storage, and security of highly sensitive data. Additional job duties include serving as the intermediary between client and regulatory agencies in the event of regulatory inquiries. Lastly, must have excellent computer skills (Excel, Word, PDF etc.)

If you’re interested in working in an environment where your individual contributions make a big impact, then Trusaic is the place for you. We celebrate each other’s company during group events, luncheons, trivia, happy hours, lunch and learns, and a whole lot more. At Trusaic, we fully subscribe to the work hard, play hard motto.

Competencies/Skills

  • Customer Relationship Management
  • Detailed explanation of services and product
  • Great communication abilities, including written and verbal co
  • Problem solving and decision making capabilities
  • Advanced computer skills, including data entry, excel and other software
  • Ability to work in a team setting
  • Time management
  • Ability to work independently with minimal supervision

Local Candidates who are authorized to work in the US without sponsorship only need apply

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